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A.
PERSONAL DATA
1. Name : Sohrab
2. Address : 2391, Pocket 2, Sector D, Vasant Kunj, New Delhi-
110070,India. Tel&Fax #: 91 11-6891602
3. Date of Birth : 2 Jan, 1942
4. Company Affiliation : Chief Executive, Quality Care &
President, Group for Industrial Progress
B. QUALIFICATION
1. ACADEMIC
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a) |
B.Sc.(Hons),
G.B. Pant University of Agriculture &
Technology, First class,awarded college merit certificate
- 1963 |
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b) |
Master of Science in Agriculture,
G.B. Pant University
of Agriculture and Technology, First class, awarded University
merit certificate - 1965 |
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c) |
Post Graduate Diploma in Statistical Quality Control, Indian
Statistical Institute Calcutta, First class - 1979 |
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2. PROFESSIONAL
| a) |
Registered Lead Auditor with International Register for
Certificated Auditors (IRCA). |
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b) |
Certified Quality Engineer
(CQE) with RwTuV, Germany,Certificate
dated 21 Aug 1992. |
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c) |
Registered Quality Assurance Instructor with
RwTuV, Germany,
dated 11 Feb 1993. |
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C. SPECIALIZED TRAINING
1.Quality
Management Systems, ISO9000
| a) |
Qualified Lead Auditors - A course conducted by Batalas Ltd.,
U.K., 1990, recognized by the Institute of Quality Assurance, U.K. |
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b) |
Quality System Documentation - A course conducted by QIMPRO
Standards Organization, Bombay on `How to write quality manuals,
plans and operating procedures', 1993. |
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2. Hazards
Analysis Critical control Points (HACCP) in Food Industry
International
training on HACCP by Quality Assurance Services, Australia
3. Environmental
Management System, ISO 14000.
Qualified
Lead Auditor Environmental Management System ISO 14000. Approved
by Environmental Auditors Registration Association (EARA),
U.K.
4. Standardization
and Quality Assurance
| a) |
Two years training on Standardization and Quality Assurance
by Bureau of Indian Standards (BIS). |
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b) |
International training seminar for 5 weeks on `Standardization
Management Techniques' organized by Standardiserings Kommissioneni
Sverige SISS services, Stockholm, Sweden, 1991. |
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5. Corporate Management
| a) |
Senior Management Programme on Managerial Effectiveness at
Management Development Institute, Gurgaon (India) |
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b) |
Senior Management Programme on Corporate Turnaround Strategies,
Administrative Staff College of India, Hyderabad; |
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c) |
Management Consultancy Training, National Productivity
Council, Delhi. |
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D.TECHNICAL
PUBLICATIONS AND AWARDS
Authored
4 Books Published on quality & ISO 9000 Quality Management
System and 0ver 60 technical papers (See Publications). Received
National Award for the best paper of the year for" All
About Quality Certification" 1983.
E. PROFESSIONAL
EXPERIENCE
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| 1.ASSIGNMENTS
WITH UNITED NATIONS ( 1995-Till date)
1.1 ECONOMIC
AND SOCIAL COMMISSION FOR ASIA AND THE PACIFIC ( ESCAP )
a) Central
Consultant ESCAP
(15 May-15 Aug, 95)- As Central Consultant to ESCAP conducted
detailed study by launching fact finding missions to 9 countries
namely China, India, Indonesia, Republic of Korea), Malaysia,
Pakistan, Philippines, Thailand and Vietnam to establish status
of implementation of ISO 9000 on national and enterprise level
in ESCAP region. This study included:
i) Adoption of ISO 9000 Series in the national system,
ii) Status of implementation of ISO 9000 by industries,
iii) Status of national accreditation system for certification
bodies and testing laboratories.
b) Resource
Person
for organization of Consultative Expert Group meeting (8-14
Feb, 96) on "Regional Cooperation on the Adoption of
ISO 9000 Series" .in which 9 countries participated
c) ESCAP
Consultant (15 Oct-15 Dec, 96)
for preparation and presentation of theme papers at "ESCAP-THAILAND
COOPERATION WORKSHOP ON ISO 9000" (18-23 Aug,1997) where
8 countries -Bangladesh, Indonesia, Mongolia, Pakistan, Philippines,
Sri Lanka, Thailand and Viet Nam participated.
d) Consultant
to ESCAP (May-Dec, 1998) on "Regional Cooperative Policy
Mechanism to promote the transfer of Environmentall sound
Technologies and ISO 14000"-To
assisted in the development of conceptual framework for "Regional
Cooperative Policy Mechanism to Promote the Transfer of Environmentall
Sound Technologies and ISO 14000"
e) Resource
Person
( 21-23 October 1998) for Committee
on Environment and Natural Resources Development
held in Bangkok.
f) Resource
Person
for the workshop on "Regional
Cooperative Policy Mechanism to promote the transfer of Environmentall
sound Technologies" (26-28 October 1998) where
Bangladesh, China, Indonesia, India, Iran, Malaysia, Nepal,
Pakistan, Republic of Korea and Thailand participated.
g) Consultant
ESCAP (25Jan-5Feb, 99)-
To provide advisory services to establish and operationalize
National Accreditation System for
ISO 9000 & ISO 14000 certification bodies and
setting up of an ISO 9000 Certification Body in Pakistan.
Also establishing criteria for launching National Quality
Awards.
h) Consultant
ESCAP ( August-December, 99) -For
the project "Regional capacity
building for the adoption of ISO 14000" to
conduct national seminars in 7 countries namely, Bangladesh,
China, India, Nepal. Pakistan, Sri Lanka and Thailand,
i) Resource
Person
(27 Nov-02 Dec,1999) for Regional Cooperation Workshop on
"Quality and Environmental Management
System and Environmentally Sound Technologies at
Kish Islands, Iran.
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| 1.2
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ( UNIDO )
International
Consultant UNIDO
(23 Sep-15 Oct, 96) - Appointed by UNIDO as one of the international
consultants on " Standardization, Quality Control and
ISO 9000" to join UNIDO Team for Industrial
Technology Development Study Mission in Ghana to
provide a plan for infrastructural development for sustained
growth. This inter alia included establishment of National
Accreditation Council and ISO 9000 Certification body.
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| 1.3
COMMISSION ON SCIENCE & TECHNOLOGY FOR SUSTAINABLE DEVELOPMENT
IN THE SOUTH (COMSATS)
Resource
person of Commission on Science & Technology for Sustainable
Development in the South for conducting a three-day "
COMSATS Seminar on ISO 14000" in Islamabad
from 7-9 March 2000
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| 2.
CONSULTANCY & TRAINING WITH INDIAN ORGANIZATIONS (Feb,95-Till
date)
2.1 ISO
9000 QUALITY MANAGEMENT SYSTEMS
Design,
development and implementation of ISO 9000 Quality Management
System in different sectors.
2.2 ISO
14000 ENVIRONMENTAL MANAGEMENT SYSTEMS
Design,
development and implementation of ISO 14000 Environmental
Management System in different sectors.
2.3 QS 9000QUALITY
MANAGEMENT SYSTEM IN AUTOMOBILE INDUSTRY
Design,
development and implementation of QS 9000 Quality Management
System in automobile industry.
2.4 FOOD
SAFETY MANAGEMENT SYSTEM (HACCP)
Provided
consultancy to 60 Food processing industries for Design, development
and implementation of integrated ISO 9000 and Hazard Analysis
& Critical Control Points(HACCP) systems. Also organizing
training programmes for the food industry understanding of
HACCP and SPS requirements.
2.5 CE MARKING
SCHEME
Integrating
the EUROPEAN Directives, EN STANDARDS and ISO 900O in Design
and development of Product certification marks Schemes especially
CE MARK of European Union particularly in regulatory areas
to facilitate export to EU countries in the field of medical
devices and other similar areas.
2.5 LABORATORY
MANAGEMENT AND ACCREDITATION SYSTEM
Assisting
independent and industry inhouse testing and calibration laboratories
for introduction of ISO 17025;1999 General Requirements for
the competence of testing and Calibration Laboratories
2.6 AUDITING
AND AUDIT SERVICES
Providing
auditing services to industry:
a) Internal audit services,
b) Trial audit facilities,
c) Internal audit training
Lead
auditors training on behalf of authorized training bodies
in India
2.7 TRAINING
AND QUALITY UPGRADATION SERVICES
Imparting
training for manufacturing and service industry-both invited
participation and in-house programmes for:
a)
Appreciation programme on ISO 9000 & ISO 14000.
b) Documentation for implementation of ISI 9000 & ISO
14000.
c) Internal auditors training for business process improvement.
d) Lead auditors training programme as faculty,
e) Quality cost evaluation and analysis as a tool to resource
conservation,
f) Total Quality Management
g) Statistical process control
h) Continuous quality improvement and problem solving
2.8 QUALITY
AWARDS SCHEMES
Inter-and
Intra -Company Quality Awards-Assisting
in designing Intra-and inter-company Quality Award Systems
to inculcate a sense of competition among the systems and
subsystems.
National
Quality Awards-
Assisting industries to implement quality award criteria which
strive to get National Quality Awards. One of my clients got
best of all awards among all those competing for national
quality award
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| 3.
ISO 9000 QUALITY MANAGEMENT SYSTEM (1990- 1995)
3.1 OPERATION
OF ISO 9000 QUALITY SYSTEMS CERTIFICATION
As
Director Incharge of Quality Systems
Certification Body of Bureau of Indian Standards
(BIS), I was engaged in managing and coordinating the ISO
9000 certification activities on an all India basis which
included:
a) ISO 9000
Certification-
Awarded certification of ISO 9000 Quality Management System
for over 150 companies in different industry sectors including
service sectors.
b) International
Accreditation-
Design and development of documented system in accordance
with ISO /IEC Guide 62 General Requirements for Bodies Operating
Assessment and Certification/Registration of Quality Systems
(ISO 9000) for BIS as Certification Body and getting it International
Accreditation from Raad Voor de Accreditae (RVA) Netherlands,
c) Audit
and Appraisal System-
Devised scheme for development ISO 9000 audit practices:
i)
Led teams/participated in over 50 third party certification
audis to a wide array of organizations (industrial, service,
financial, laboratories sectors) ;
ii) As Management Representative (MR)
planned and executed internal audits for the Bureau of Indian
Standards & its regional Offices under the International
Accreditation;
iii) Conducted a number of internal audits in BIS and trial
assessments of companies.
iv) Evolved BIS Personnel Policy for selection as auditors,
assessing and establishing the need for training and organization
of such training for auditors and conducting an annual appraisal
of their performance;
v) Evolved a scheme of subcontracting auditing to individuals
and firms and drawing auditors/specialists for constituting
audit teams.
3.2 INVOLVEMENT IN DEVELOPMENT OF NATIONAL ACCREDITATION SYSTEM
IN INDIA
I
was closely involved in the establishment of National
Quality Council and National Accreditation System
for testing and calibration laboratories, certification bodies
both for products and quality systems and quality management
personnel and prepared the final reports for Certification
bodies and Accreditation of quality management personnel,
approval mechanism of training course material and training
bodies in quality system.
As
a member of the Task Force for Accreditation
Board for Certification Bodies responsible for
development of Rules of Procedure and accreditation Criteria
I was involved in the preparation of these documents for three
types of certification bodies:
a)
Product certification bodies,
b) Quality System Certification Bodies, and
c) Environmental Management Certification bodies.
3.3 NATIONAL
QUALITY AWARD
National
Quality Award of India-BIS
operates the Rajiv Gandhi National Quality Award. As a member
of Criteria Committee, I have been involved in developing
criteria for evaluation of organizations applying for Rajiv
Gandhi National Quality Award. The criteria is on lines of
European, Malcolm Baldrige and Deming Awards. I was in the
evaluation panel for on the site assessment of companies.
National
Quality Awards in ESCAP Region-
As the Central Consultant for ESCAP I studies national awards
system in nine countries of my study namely, China, India,
Indonesia, South Korea, Malaysia, Pakistan, Philippines, Thailand
and Viet Nam.
National
Quality Award in Pakistan-
Worked out a programme and action plan for introduction of
a national quality award system for Pakistan under ESCAP Advisory
Services.
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| 4.
PLANNING AND COORDINATION (1988-1990)
As Director incharge Planning and Coordination Division of
BIS I was engaged in planning and development activities for
five years. In this capacity, I had undertaken and accomplished
the following:
a) Planning
and Project preparation & Management
i)
Preparation, monitoring and implementation of Perspective
Plan, Five Year plans, Annual
Action Plans and Corporate Plan
ii) Projects for infrastructural development of BIS financed
by the Government of India
b) Execution
of World Bank projects
Negotiated,
finalized and executed the following projects financed by
World Bank for BIS infrastructure development:
i)
Upgrading BIS laboratory network
ii) Upgrading quality system certification activity (ISO 9000)
iii) Standardization management and standards development
iv) Strengthening BIS training activity
v) Strengthening standards and quality promotional efforts
vi) Technical assistance to exporters
vii) Establishment of information centres for standards and
quality management
c) Secretariat
Responsibilities-
High Power Study Group set up by Government of India to go
into functioning of National Standards Body. Bureau Council,
the highest policy making body of BIS and Member Secretary,
Policy Planning Board, the highest policy making body within
BIS
d) Inter-ministerial Coordination-Inter-Ministerial
Task Force of Government of India dealing with problems of
standards, certification and laboratory upgradation in the
context liberalization and world competition.
e) Introduction
of Total Quality Management Tools
Introduced
Quality Improvement Projects (QIP) in service organizations.
Successfully accomplished 40 QIP's. Coordinated several Quality
Circle activities in industries and service sectors.
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| 5.
INTERNATIONAL COOPERATION AND LIAISON (1982-88)
a)
Liaison with international standardizing bodies such as ISO,
IEC, OIML, Codex Alimentarius Commission,
b)
Interaction with important regional standardizing bodies such
ASMO, ARSO,COPANT, CEN, CENELEC,
c)
Holding secretariat for ISO IEC policy making bodies such
as DEVCO, CASCO, ISO Council and Committee of action of IEC.
Identification of national experts and providing them with
the national brief for participation in international meetings.
d)
Multilateral Cooperation programmes with NAM Group on Standardization,
Measurement and Quality Control
e)
Organization and coordination of International Training programmes
in standardization and quality systems for candidates from
developing countries on specialized aspects.
This provided me an insight into the global approach to standardization
and quality, particularly while dealing with ISO/IEC policy-making
bodies, U.N. Bodies, and National Standards Bodies.
6. PRODUCT
CERTIFICATION (1976-19982)
As
group incharge, organized and coordinated certification activities
in food and chemicals which included operation of product
certification scheme, approval of laboratories, surveillance
scheme etc,.
Liaison
with ISO Committee on Conformity Assessment
(ISO CASCO) which develops international criteria
for certification,
As
a member of Expert Panel of Export Inspection Council of India,
participated in Preshipment Inspections
and determination of industries as export worthy.
6. STANDARDIZATION
AND QUALITY CONTROL (1966-1976)
a)
National Standards development as a member secretary of technical
committees developed over 100 standards, maintained liaison
with international standardization efforts of Codex Alimentarius
Commission and ISO.
f)
Attending ISO technical committee meetings. Identification
of national experts and providing them with the national brief
for participation in international meetings.
b)
Company Standardization - Organized company standardization
programmes for industry and assisted many industries in establishment
of company standardization programmes.
7. ORGANIZATION
OF CONFERENCES AND SEMINARS
Actively
involved in organization of many national and international
conferences and seminars and participated and presented papers
in a number of Natioal & International seminars and conferences
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| 8.
STUDY VISITS ABROAD
a)
Visited USA and Canada (1991) for studying the programmes
on standardization, quality systems certification, national
quality award and accreditation of testing laboratories:
i) National
Institute of Standards and Technology (NIST) -
To study operation of Malcolm Baldridge National Quality Award,
accreditation of laboratories and Central Enquiry Point under
GATT Standards Code.
ii) American Society for Testing and
Materials (ASTM) - To study practices of standards
formulation and providing secretariat facility, full text
of standards in electronic media for easy retrieval and dissemination.
iii) American National Standards Institute
(ANSI) - To study national structure for accreditation
of certification bodies for quality management
systems and quality system management personnel certification
scheme.
iv) Underwriters Laboratories Inc
(UL) - To negotiate the possibility of taking consultancy
for laboratory modernization and upgradation of testing facilities
and for operation of quality system certification.
v) Standards Council of Canada (SCC)
- To study national accreditation scheme for standards
writing and certification bodies and testing laboratories
and operation of Central Enquiry Point under GATT Standards
Code.
vi) Canadian Standards Association
(CSA) - To study standards preparation, operation
of product certification and laboratory testing especially
operation of IECEE CB Scheme.
vii) Quality Management Institute
(QMI) - To study certification of quality management
system in Canada and training ofquality system auditors and
exploring the possibility of memorandum of understanding with
BIS in the area of quality system certification and training
of personnel.
viii) World Bank, Washington -
To have further negotiation on new projects and modalities
on implementation of approved projects.
b) Visit to USSR (now Russia) (1986)
- Participated in a weeklong discussion meeting
on harmonization
of standards on Rational use of Energy Resources.
9. MEMBERSHIP
OF PROFESSIONAL ORGANIZATIONS
I
am member of:
a)
Institute of Quality Assurance (MIQA), U.K.;
b) Indian Association of Quality and Reliability- Life member;
c) Institute of Standards Engineers and,
d) Association of Food Scientists and Technologists (India)-
Life Member.
10. QUALITY
CARE
Currently
Chief Executive Quality Care
a leading consultancy organization. Providing consultancy
on:
a)
ISO 9000 Quality Management System
b) HACCP Food Safety Management System and providing consultancy
to food processing units
c) ISO 14000 Environmental Management Stsrem
d) Conducting training programmes in ISO 9000 & ISO 14000
systems.
e) Total quality management.
Providing
consultancy and advisory services to different organs of United
Nations in different countries.
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