1.ASSIGNMENTS
WITH UNITED NATIONS ( 1995-Till date)
He has wide international experience especially working with the leading United Nations’ Organizations- United Nations’ Industrial Development Organization (UNIDO), United Nations’ Economic and Social Commission for Asia and the Pacific (UNESCAP), United Nations’ Conference on Trade and Development ( UNCTAD) and United Nations’ Food and Agriculture Organization( FAO). Note worthy assignments with these UN Bodies related to:
UNIDO
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Expert in Quality Control, Standardization and Metrology-UNIDO Study Group, Ghana |
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Standards Expert for Bhutan for Establishment of Standards Body, and TBT Enquiry Point and preparation of standards manual in Bhutan |
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Standards/certification Expert for Maldives for establishment of Standards Body and TBT Enquiry Point and preparation of standards manual in Maldives |
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Standards and Certification Expert for Nepal for establishment of Product Certification body in accordance with ISO IEC Guide 65 |
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Certification Expert for Bangladesh for establishment of certification body for management Systems in accordance with ISO IEC 17021 |
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International Consultant for GLOBALGAP in Uganda-for conducting feasibility study on implementation of GlobalGAP in Uganda and preparation of UNIDO project proposal |
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Expert Management System Certification in Bangladesh for implementation of ISO IEC 17021 and getting accreditation of management systems certification body of BSTI |
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Expert Management System Certification in Ghana for implementation of ISO IEC 17021 and getting accreditation of management systems certification body of GSB |
UNESCAP
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Regional Cooperation on the Adoption of ISO 9000 Series –A survey in 9 Countries |
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Regional Cooperative Policy Mechanism to promote the transfer of Environmentally sound Technologies and ISO 14000- in 4 countries |
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Establishment of National Accreditation Council for accreditation of certification bodies in Pakistan |
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Regional capacity building for the adoption of ISO 14000- Training in 7 countries |
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Integration of Environmental and Quality Management Systems in UNESCAP Region |
UNCTAD
Consultant on Technical Barriers to Trade for the Royal Government of Bhutan - The main elements of this work included situational analysis of state of preparedness of the Royal Govt for accession to WTO, Preparation of implementation schedule and guidelines for implementation of Legislative Action Plan, Conducting a National Workshop for officials and stakeholders on provisons of TBT and preparation a manual for implementation of TBT.
FAO
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International Symposium on “Revolution in Food Safety Management” in Bali (Indonesia) and presented a paper on “Major Challenges and Capacity of Dairies in Developing Countries to Implement HACCP and Related Measures”. |
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Written a paper on Milk Quality and Food Safety |
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Written text of Chapter 5 on “Safety and quality of milk and dairy products” in a book “Safety and Quality” |
1.2 COMMISSION ON SCIENCE & TECHNOLOGY FOR SUSTAINABLE DEVELOPMENT IN THE SOUTH (COMSATS)
Resource person of Commission on Science & Technology for Sustainable Development in the South for conducting a three-day " COMSATS Seminar on ISO 14000" in Islamabad from 7-9 March 2000
2. CONSULTANCY & TRAINING WITH INDIAN ORGANIZATIONS (Feb,95-Till date)
2.1 ISO 9000 QUALITY MANAGEMENT SYSTEMS
Design, development and implementation of ISO 9000 Quality Management System in different sectors.
2.2 ISO 14000 ENVIRONMENTAL MANAGEMENT SYSTEMS
Design, development and implementation of ISO 14000 Environmental Management System in different sectors.
2.3ISO 22000 FOOD SAFETY MANAGEMENT SYSTEM
Design, development and implementation of ISO 22000 Food Safety Management System in Food Industry.
2.4 FOOD SAFETY MANAGEMENT SYSTEM (HACCP)
Provided consultancy to 100 Food processing industries for Design, development and implementation of integrated ISO 9000 and Hazard Analysis & Critical Control Points(HACCP) systems. Also organizing training programmes for the food industry understanding of HACCP and SPS requirements.
2.5 CE MARKING SCHEME
Integrating the EUROPEAN Directives, EN STANDARDS and ISO 900O in Design and development of Product certification marks Schemes especially CE MARK of European Union particularly in regulatory areas to facilitate export to EU countries in the field of medical devices and other similar areas.
2.5 LABORATORY MANAGEMENT AND ACCREDITATION SYSTEM
Assisting independent and industry inhouse testing and calibration laboratories for introduction of ISO 17025;1999 General Requirements for the competence of testing and Calibration Laboratories
2.6 AUDITING AND AUDIT SERVICES
Providing auditing services to industry:
a) Internal audit services,
b) Trial audit facilities,
c) Internal audit training
Lead auditors training on behalf of authorized training bodies in India
2.7 TRAINING AND QUALITY UPGRADATION SERVICES
Imparting training for manufacturing and service industry-both invited participation and in-house programmes for:
a) Appreciation programme on ISO 9000, ISO 22000 & ISO 14000.
b) Documentation for implementation of ISI 9000,ISO 22000 & ISO 14000.
c) Internal auditors training for business process improvement.
d) Lead auditors training programme as faculty,
e) Quality cost evaluation and analysis as a tool to resource conservation,
f) Total Quality Management
g) Statistical process control
h) Continuous quality improvement and problem solving
2.8 QUALITY AWARDS SCHEMES
Inter-and Intra -Company Quality Awards-Assisting in designing Intra-and inter-company Quality Award Systems to inculcate a sense of competition among the systems and subsystems.
National Quality Awards- Assisting industries to implement quality award criteria which strive to get National Quality Awards. One of my clients got best of all awards among all those competing for national quality award
3. ISO 9000 QUALITY MANAGEMENT SYSTEM (1990- 1995)
3.1 OPERATION OF ISO 9000 QUALITY SYSTEMS CERTIFICATION
As Director Incharge of Quality Systems Certification Body of Bureau of Indian Standards (BIS), I was engaged in managing and coordinating the ISO 9000 certification activities on an all India basis which included:
a) ISO 9000 Certification- Awarded certification of ISO 9000 Quality Management System for over 150 companies in different industry sectors including service sectors.
b) International Accreditation- Design and development of documented system in accordance with ISO /IEC Guide 62 General Requirements for Bodies Operating Assessment and Certification/Registration of Quality Systems (ISO 9000) for BIS as Certification Body and getting it International Accreditation from Raad Voor de Accreditae (RVA) Netherlands,
c) Audit and Appraisal System- Devised scheme for development ISO 9000 audit practices:
i) Led teams/participated in over 50 third party certification audis to a wide array of organizations (industrial, service, financial, laboratories sectors);
ii) As Management Representative (MR) planned and executed internal audits for the Bureau of Indian Standards & its regional Offices under the International Accreditation;
iii) Conducted a number of internal audits in BIS and trial assessments of companies.
iv) Evolved BIS Personnel Policy for selection as auditors, assessing and establishing the need for training and organization of such training for auditors and conducting an annual appraisal of their performance;
v) Evolved a scheme of subcontracting auditing to individuals and firms and drawing auditors/specialists for constituting audit teams.
3.2 INVOLVEMENT IN DEVELOPMENT OF NATIONAL ACCREDITATION SYSTEM IN INDIA
I was closely involved in the establishment of National Quality Council and National Accreditation System for testing and calibration laboratories, certification bodies both for products and quality systems and quality management personnel and prepared the final reports for Certification bodies and Accreditation of quality management personnel, approval mechanism of training course material and training bodies in quality system.
As a member of the Task Force for Accreditation Board for Certification Bodies responsible for development of Rules of Procedure and accreditation Criteria I was involved in the preparation of these documents for three types of certification bodies:
a) Product certification bodies,
b) Quality System Certification Bodies, and
c) Environmental Management Certification bodies.
3.3 NATIONAL QUALITY AWARD
National Quality Award of India-BIS operates the Rajiv Gandhi National Quality Award. As a member of Criteria Committee, I have been involved in developing criteria for evaluation of organizations applying for Rajiv Gandhi National Quality Award. The criteria is on lines of European, Malcolm Baldrige and Deming Awards. I was in the evaluation panel for on the site assessment of companies.
National Quality Awards in ESCAP Region- As the Central Consultant for ESCAP I studies national awards system in nine countries of my study namely, China, India, Indonesia, South Korea, Malaysia, Pakistan, Philippines, Thailand and Viet Nam.
National Quality Award in Pakistan- Worked out a programme and action plan for introduction of a national quality award system for Pakistan under ESCAP Advisory Services.
4. PLANNING AND COORDINATION (1988-1990)
As Director incharge Planning and Coordination Division of BIS I was engaged in planning and development activities for five years. In this capacity, I had undertaken and accomplished the following:
a) Planning and Project preparation & Management
i) Preparation, monitoring and implementation of Perspective Plan, Five Year plans, Annual
Action Plans and Corporate Plan
ii) Projects for infrastructural development of BIS financed by the Government of India
b) Execution of World Bank projects
Negotiated, finalized and executed the following projects financed by World Bank for BIS infrastructure development:
i) Upgrading BIS laboratory network
ii) Upgrading quality system certification activity (ISO 9000)
iii) Standardization management and standards development
iv) Strengthening BIS training activity
v) Strengthening standards and quality promotional efforts
vi) Technical assistance to exporters
vii) Establishment of information centres for standards and quality management
c) Secretariat Responsibilities- High Power Study Group set up by Government of India to go into functioning of National Standards Body. Bureau Council, the highest policy making body of BIS and Member Secretary, Policy Planning Board, the highest policy making body within BIS
d) Inter-ministerial Coordination-Inter-Ministerial Task Force of Government of India dealing with problems of standards, certification and laboratory upgradation in the context liberalization and world competition.
e) Introduction of Total Quality Management Tools
Introduced Quality Improvement Projects (QIP) in service organizations. Successfully accomplished 40 QIP's. Coordinated several Quality Circle activities in industries and service sectors.
5. INTERNATIONAL COOPERATION AND LIAISON (1982-88)
a) Liaison with international standardizing bodies such as ISO, IEC, OIML, Codex Alimentarius Commission,
b) Interaction with important regional standardizing bodies such ASMO, ARSO,COPANT, CEN, CENELEC,
c) Holding secretariat for ISO IEC policy making bodies such as DEVCO, CASCO, ISO Council and Committee of action of IEC. Identification of national experts and providing them with the national brief for participation in international meetings.
d) Multilateral Cooperation programmes with NAM Group on Standardization, Measurement and Quality Control
e) Organization and coordination of International Training programmes in standardization and quality systems for candidates from developing countries on specialized aspects.
This provided me an insight into the global approach to standardization and quality, particularly while dealing with ISO/IEC policy-making bodies, U.N. Bodies, and National Standards Bodies.
6. PRODUCT CERTIFICATION (1976-19982)
As group incharge, organized and coordinated certification activities in food and chemicals which included operation of product certification scheme, approval of laboratories, surveillance scheme etc,.
Liaison with ISO Committee on Conformity Assessment (ISO CASCO) which develops international criteria for certification,
As a member of Expert Panel of Export Inspection Council of India, participated in Preshipment Inspections and determination of industries as export worthy.
6. STANDARDIZATION AND QUALITY CONTROL (1966-1976)
a) National Standards development as a member secretary of technical committees developed over 100 standards, maintained liaison with international standardization efforts of Codex Alimentarius Commission and ISO.
f) Attending ISO technical committee meetings. Identification of national experts and providing them with the national brief for participation in international meetings.
b) Company Standardization - Organized company standardization programmes for industry and assisted many industries in establishment of company standardization programmes.
7. ORGANIZATION OF CONFERENCES AND SEMINARS
Actively involved in organization of many national and international conferences and seminars and participated and presented papers in a number of Natioal & International seminars and conferences
8. STUDY VISITS ABROAD
a) Visited USA and Canada (1991) for studying the programmes on standardization, quality systems certification, national quality award and accreditation of testing laboratories:
i) National Institute of Standards and Technology (NIST) - To study operation of Malcolm Baldridge National Quality Award, accreditation of laboratories and Central Enquiry Point under GATT Standards Code.
ii) American Society for Testing and Materials (ASTM) - To study practices of standards formulation and providing secretariat facility, full text of standards in electronic media for easy retrieval and dissemination.
iii) American National Standards Institute (ANSI) - To study national structure for accreditation of certification bodies for quality management systems and quality system management personnel certification scheme.
iv) Underwriters Laboratories Inc (UL) - To negotiate the possibility of taking consultancy for laboratory modernization and upgradation of testing facilities and for operation of quality system certification.
v) Standards Council of Canada (SCC) - To study national accreditation scheme for standards writing and certification bodies and testing laboratories and operation of Central Enquiry Point under GATT Standards Code.
vi) Canadian Standards Association (CSA) - To study standards preparation, operation of product certification and laboratory testing especially operation of IECEE CB Scheme.
vii) Quality Management Institute (QMI) - To study certification of quality management system in Canada and training ofquality system auditors and exploring the possibility of memorandum of understanding with BIS in the area of quality system certification and training of personnel.
viii) World Bank, Washington - To have further negotiation on new projects and modalities on implementation of approved projects.
b) Visit to USSR (now Russia) (1986) - Participated in a weeklong discussion meeting on harmonization of standards on Rational use of Energy Resources.
9. MEMBERSHIP OF PROFESSIONAL ORGANIZATIONS
I am member of:
a) Institute of Quality Assurance (MIQA), U.K.;
b) Indian Association of Quality and Reliability- Life member;
c) Institute of Standards Engineers and,
d) Association of Food Scientists and Technologists (India)- Life Member.
10. QUALITY CARE SERVICES PRIVATE LIMITED
Currently Managing Director Quality Care a Services leading consultancy organization. Providing consultancy on:
a) ISO 9000 Quality Management System
b) HACCP/ISO 22000 Food Safety Management System and providing consultancy to food processing units
c) ISO 14000 Environmental Management System
d) Conducting training programmes in ISO 9000 & ISO 14000 systems.
e) Total quality management.
Providing consultancy and advisory services to different organs of United Nations in different countries.
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