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Main emphasis is on empowering personnel to efficiently and effectively operate and monitor processes to consistently produce desired results. This can be achieved only if an approach of continuous training, education and motivation is adopted. We also believe that organizational development conducive to achieving excellence and capability of internal processes to respond to customers expectations are essential ingredients for long range business plans.

Quality Care's commitment is to assist organizations to implement effective systems. These systems specifically allow for the advancement of the organization through corporate recognition of the full value of each individual and contribution that individual makes to the success of the organization.

TRAINING MODULES

A) QUALITY MANAGEMENT SYSTEM

  1. Appreciation programme to top management
  2. Understanding ISO 9001 requirements to middle management and supervisory staff
  3. Design and development of ISO 9001 documentation
  4. In house training for Internal quality system auditing
  5. Planning for quality-Development of blue print for quality.
  6. Calibration system for equipment /quality of calibration
  7. QMS and beyond- quality management system re-engineering.
  8. Achieving ISO 9000 certification

B) ENVIRONMENTAL MANAGEMENT SYSTEM

  1. Understanding, application and implementation of ISO 14001
  2. Environmental auditors foundation course
  3. A practical approach to environmental auditing
  4. How to plan, implement, evaluate and improve an environmental management system
  5. Writing Environmental management policies and procedures
  6. Internal auditing of environmental management system
  7. Implementing an environmental management system
  8. Clean production techniques
  9. Integration of Environmental and Quality management systems for economy and efficiency
  10. Environmental performances assessment
  11. Environmental labelling
  12. Life cycle assessment
  13. Environmental Technology assessment

C) HACCP FOOD SAFETY MANAGEMENT SYSTEM

  1. Basic training on food safety
  2. Training on identification of hazards and evaluating their impact on food safety
  3. Training on monitoring mechanism for critical control points
  4. Verification and validation of CCP,s and HACCP systems
  5. Food Safety and International Trade
  6. Food Safety - Risk Analysis

D) QS 9000/ISO/TS 16949 - QUALITY MANAGEMENT SYSTEM FOR AUTOMOTIVE SECTOR

  1. Appreciation programme QS 9000
  2. Application of statistical techniques
  3. Calibration system

E) ISO 17015 LABORATORY MANAGEMENT SYSTEMS

  1. Basic training on laboratory management
  2. Development of documented system to meet NABL requirements
  3. Training on sample management and test report dissemination to clients

F) QUALITY RELATED GENERAL TRAINING

  1. Training for quality award schemes designed for business excellence
  2. Total Productive maintenance
  3. Delighting the customer-ways to measure customer satisfaction
  4. Empowering employees- Motivation modules
  5. Business process re engineering
  6. The Kaizen approach to continuous quality improvement
  7. Value engineering
  8. Introduction to quality costing
  9. Statistical process control to achieve ISO 9001 process approach
  10. Tools and techniques of TQM
  11. FMEA workshop
  12. How to establish process capability
  13. An introduction to bench marking
  14. Introduction of 5 S Principle for business excellence

G) ON-THE SITE TRAINING

  1. Internal quality system audit
  2. Preparation of training manual
  3. Preparation of quality award criteria.
  4. Preparation of purchase manual
  5. Preparation of inventory management manual
  6. Introducing a quality circle programme
  7. Total quality Management
  8. Continuous improvement and problem solving
  9. Auditing for business process improvement
 
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