Main emphasis is on empowering personnel to efficiently and effectively operate and monitor processes to consistently produce desired results. This can be achieved only if an approach of continuous training, education and motivation is adopted. We also believe that organizational development conducive to achieving excellence and capability of internal processes to respond to customers expectations are essential ingredients for long range business plans.

Quality Care's commitment is to assist organizations to implement effective systems. These systems specifically allow for the advancement of the organization through corporate recognition of the full value of each individual and contribution that individual makes to the success of the organization.

TRAINING MODULES

A) QUALITY MANAGEMENT SYSTEM

1. Appreciation programme to top management
2. Understanding ISO 9001 requirements to middle management and supervisory staff
3. Design and development of ISO 9001 documentation
4. In house training for Internal quality system auditing
5. Planning for quality-Development of blue print for quality.
6. Calibration system for equipment /quality of calibration
7. QMS and beyond- quality management system re-engineering.
8. Achieving ISO 9000 certification
9. CAPA ( Corrective action& Preventive action) as model for continual improvement
10. Instrument control and calibration systems

B) ENVIRONMENTAL MANAGEMENT SYSTEM

1. Appreciation programme on understanding, application and implementation of ISO 14001
2. Programme on How to plan, implement, evaluate and improve an environmental management system
3. Environmental Mangement Systems Documentation
4. A comprehensive Internal auditing programme for environmental management system
5. Implementing an environmental management system
6. Environmental auditors foundation course
7. A practical approach to environmental auditing
8. Programme on clean production techniques
9. Environmental performances assessment
10. Training on Environmental labelling
11. Training on Life cycle assessment
12. Programme on Environmental Technology assessment
13. Integration of Environmental and Quality management systems for economy and efficiency

C) HACCP FOOD SAFETY MANAGEMENT SYSTEM

1. Basic training on food safety
2. Training on understanding and application HACCP Principles
3. Training on identification of hazards and evaluating their impact on food safety
4. Training on monitoring mechanism for critical control points
5. Verification and validation of CCP,s and HACCP systems
6. Food Safety and International Trade
7. Training on Food Safety - Risk Analysis as a basis for Food Safety Management

D) ISO 22000 FOOD SAFETY MANAGEMENT SYSTEMS

1. Conducting Gap analysis to identify strengths and weaknesses
2. Conducting training for entire hierarchy of personnel on concept of food safety, principles of food hygiene(GHP) and Good Manufacturing Practices
3. Training on understanding requirements of food safety management systems (ISO 22000/HACCP)
4. A well structured Hazard analysis through the food chain to enable identification of significant hazards to institute both HACCP Plan and OPR Programme
5. A comprehensive on documentation for effective implementation of food safety Systems
6. A well designed internal auditor’s training for food safety management systems
7. Training on Traceability and product withdrawal

E) GLOBAL FOOD SAFETY INITIATIVES (GSFI)

1. Conducting Gap analysis to identify strengths and weaknesses
2. Conducting training for entire hierarchy of personnel on concept of food safety, principles of food hygiene(GHP) and Good Manufacturing Practices
3. Training on understanding requirements of GSFI criteria for food safety
4. Hazard analysis through the food chain to enable identification of significant hazards to institute both HACCP Plan and OPR Programme
5. Integration GSFI with BRC,IFS and other similar systems
6. A well designed internal auditor’s training for food safety management systems

F) ISO 17015 LABORATORY MANAGEMENT SYSTEMS

1. Basic training on laboratory management
2. Training on calibration system for measuring equipment
3. Training on standardization of methods of test
4. Development of documented system to meet NABL requirements
5. Training on sample management and test report dissemination to clients
6. Organization and management of inter laboratory comparative testing

G) QUALITY RELATED GENERAL TRAINING

1. Training for quality award schemes designed for business excellence such as Rajiv Gandhi National Quality award, Malcolm Baldrige National Quality Award, European Quality award and Dr. Deming’s Award
2. Training on Total Productive maintenance
3. Delighting the customer-ways to measure customer satisfaction
4. Empowering employees- Motivation modules
5. Business process re-engineering
6. The Kaizen approach to continuous quality improvement
7. Value engineering
8. Introduction to quality costing
9. Statistical process control to achieve ISO 9001 process approach
10. Tools and techniques of TQM
11. FMEA workshop
12. Basic training on 6 sigma principles for business excellence
13. How to establish process capability
14. An introduction to bench marking
15. Introduction of 5 S Principle for business excellence

H) ON-THE SITE TRAINING

1. Internal quality system audit
2. Preparation of training manual
3. Preparation of quality award criteria.
4. Preparation of purchase manual
5. Preparation of inventory management manual
6. Introducing a quality circle programme
7. Total quality Management
8. Continuous improvement and problem solving
9. Auditing for business process improvement
10. Risk analysis as a basis for implementation of management systems based on ISO 31000
11. Basic module on corporate social responsibility based on ISO 26000